Terms of Use

The Terms of Use constitute a legally binding agreement (the “Agreement”) between you and Tutor Doctor Learning Solutions, Inc. (“Tutor Doctor”) governing the use of Tutor Doctor’s applications, website, and technology platform (collectively, the “System”).

By accessing or using the TutorDoctor.com.au website (“Website”), you agree to be bound by the Agreement. THIS AGREEMENT WILL AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THE TERMS OF THIS AGREEMENT, YOU MAY NOT USE THE WEBSITE OR THE SERVICE.

PLEASE NOTE: THIS AGREEMENT CONTAINS A PROVISION FOR ARBITRATION THAT GOVERNS THE MANNER IN WHICH CLAIMS CAN BE BROUGHT. THIS PROVISION WILL REQUIRE YOU TO SUBMIT CLAIMS AGAINST TUTOR DOCTOR THROUGH FINAL AND BINDING ARBITRATION, WITH LIMITED EXCEPTION. Please ensure to carefully review the Agreement prior to using the Website.

The Website and its services related to the matching of tutors and students, including matching students who are seeking tutors, matching tutors who are seeking students so they can provide their services to students through the System as well as in person, facilitating the process of tutors joining the System and local Tutor Doctor Franchised Businesses, test preparation services, learning tools, and educational content (the “Service”) are owned and operated by Tutor Doctor. Individuals, groups, entities, etc., will occasionally use Tutor Doctor’s System to locate and connect with tutors providing tutoring services at Tutor Doctor Franchised Businesses near them (“Student”). Tutors will provide their tutoring services to potential students obtained through Tutor Doctor’s System (“Tutor”).

Upon entering into this Agreement, you acknowledge that you have comprehended the terms of this Agreement. IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THESE TERMS OF USE, DO NOT ACCESS OR USE THIS WEBSITE.

The terms “you,” “your,” or “User(s)” pertain to any individual who gains access to the Website or the Service for personal purposes, or on behalf of an entity or any other person, relating to Tutors and the Service provided to Tutors, and Students and the Service provided to Students. If you claim to be an agent, representative, or acting on behalf of any entity or person, then the references to “you,” “your,” or “User(s)” will include you as an individual and any such entity or person you claim to represent, and you further covenant and warrant that you are an authorized representative of the entity or person you claim to represent, that you have the power to bind such entity or person to this Agreement, and that your acceptance of this Agreement will constitute acceptance on behalf of such entity or person.

(1) General Terms of Use

Tutor Doctor grants you a limited license to access and use the Website. The grant of this license is subject to your compliance and satisfaction with the terms of the Agreement. In the event of non-compliance, Tutor Doctor may exercise its right to restrict your ability to access or use the Website or Service, and revoke your license(s). The materials available on this Website or through the Service are protected by trademark and copyright laws in Australia and internationally. These materials are either owned or controlled by Tutor Doctor, or its partners. You may only view or download materials from the Website for personal use or a use permitted by Tutor Doctor.

Tutor Doctor prohibits any and all reproduction, duplication, distribution, publication, modification, copying, or transmission of any material available on or through the Website or Service without Tutor Doctor’s prior written consent, except where expressly permitted by the Website or Service. Unless otherwise specifically noted in this Agreement, you are prohibited from copying, modifying, transmitting, selling, republishing, broadcasting, or redistributing any of the Content, trademarks, Service marks, logos, or icons displayed on the Website or Service, as these are property of Tutor Doctor or its affiliates or licensors. You are also prohibited from manipulating or altering in any way, the above-mentioned intellectual property.

(2) Modifications to the Agreement

Tutor Doctor retains the right to alter, amend, append, or delete any part of this Agreement at any given time without providing prior notice. Your continued use of the System or Service subsequent to any such modifications will indicate your acceptance of the changes made.

Please contact legal@tutordoctor.com.au if you have any questions in regard to the above.

(3) Consent to Communications

(a) Agreement to Receive Communications from Tutor Doctor

Upon using the System and providing contact information, you shall consent to receive electronic and mail communications (email, text, text receipts, Short Messaging Service “SMS” and by telephone) from us (collectively, “Communications”). Tutor Doctor may be required by law to send you Communications in relation to Tutor Doctor, your account, the Website, or Services (“Required Communications”). Other Communications may be sent to you for various reasons. You have the option to change the email or mobile phone number that is registered to your account by contacting us at marketing@tutordoctor.com.au. Tutor Doctor shall not impose any fees on you for sending SMS text messages; however, your Communications service provider may do so. You agree to bear any fee(s) or charge(s) incurred for incoming and outgoing text messages between you and Tutor Doctor or Tutor Doctor’s assigns, successors, servicers, or agents, without seeking reimbursement from Tutor Doctor or such entities.

You acknowledge that if the telephone number you provided above becomes invalid or if you no longer own the telephone number, you are obligated to inform Tutor Doctor of such changes by sending an email to marketing@tutordoctor.com.au. You further understand and agree that if Tutor Doctor sends you any communication, but you do not receive it due to an incorrect, outdated, or blocked primary email address or phone number on file, or any other reason that renders you unable to receive Communications, such Communication shall still be considered as received by you.

You may opt out of communications at any time by contacting marketing@tutordoctor.org.

(4) Dispute Resolution

(a) Informal Resolution

If a dispute arises in connection with this Agreement, both parties agree to first attempt to resolve the matter through good faith discussions and negotiation within 30 days.

(b) Optional Arbitration

If the matter cannot be resolved through negotiation, either party may elect to refer the dispute to binding arbitration, to be conducted in accordance with the Arbitration Rules of the Resolution Institute of Australia. The seat of arbitration will be New South Wales, unless otherwise agreed.

This arbitration provision does not prevent you from exercising any rights available to you under the Australian Consumer Law, including the right to bring a claim in a consumer tribunal or court.

5. Australian Consumer Law

Nothing in this Agreement excludes, restricts, or modifies any consumer rights under the Competition and Consumer Act 2010 (Cth) or other applicable legislation which cannot be excluded, restricted, or modified by agreement.

If you are a consumer, you are entitled to guarantees that cannot be excluded under law, including that the services we provide will be rendered with due care and skill and will be reasonably fit for their intended purpose.

Version Date: November 28, 2025.